The B2B logistics system of India is changing but one key thing still remains a challenge for many businesses- the rejection of Purchase Order. The costly and recurring challenge for eCommerce and FMCG brands often pave the way for numerous challenges. Whether it is incomplete documents, missed delivery slots or lack of real-time coordination, each of it leads to PO rejections. In fact, non-compliance with SLAs is also one of the reasons. 

To help businesses avoid all this, QuickShift’s appointment-based delivery system comes into play. This delivery business model ensures that order fulfillment is being done within the timeline. From logistics alignment to driving precise delivery scheduling, it helps across various sectors. This is one of the most essential components in optimising the business warehouse flow, maintaining transparency, and precise delivery scheduling. As a result, this can significantly reduce the risk of PO rejection through improved SLA compliance shipping. 

What Causes PO Rejections in B2B Logistics?

With B2B logistics being the core foundation for businesses, it is important to understand what leads to the rejections. Some of the common factors contributing to PO rejections are as follows:

• Missed or delayed delivery slots: Q-Commerce and modern trade businesses operate on a very strict schedule. Therefore, delays in unloading can lead to missed slots. Because of this, several suppliers either reject the entire thing or have to reschedule it. However, each of this costs a significant sum of money. 
• Not following the PO terms: It is extremely important to ensure that the mentioned PO-based delivery terms are being followed accurately. Incorrect documentation or quantity mismatch can often lead to rejection. Whether it’s last-minute document checking mistakes or errors due to manual processes, it can cost businesses heavily. 
• Lack of appointment coordination: Traditional logistics model must operate within the estimated delivery windows. Even if the confirmed window isn’t specified, it is crucial to operate within the timeline. If there’s no coordination, it leads to arrival overall and congestion. In fact, the lack of coordination can also lead to delivery refusals further costing businesses heavily. 
• Inefficient route planning: When running on a tight schedule, it is important to ensure proper route planning. If there’s no dynamic routing in places it increases the risk of vehicles arriving either too early or too late. This often has a negative impact on the warehouse schedule. 

Impact of Appointment-based Delivery in Improving SLA

Appointment-based delivery has become the backbone of several logistics businesses in today’s time. This model ensures that every shipment is aligned with the receiver’s confirmed delivery. Since it is pre-scheduled, there’s less risk for delivery as well. 

Some of the key impacts for PO-based delivery in improving SLA is as follows:

• On-time deliveries: All the respective POs have to work according to the scheduled slot which is confirmed by the receiver and dispatcher. This plays an important role in preventing the risk of missed windows. As a result, it helps to avoid delays and rejections. 
• Lower waiting time and demurrage costs: As vehicles arrive within the specified timeline, the appointment-based delivery helps to reduce waiting period and demurrage costs. As every vehicle arrives per the schedule, there’s lesser risk for congestion ensuring timely unloading. 
• Fulfillment accuracy: Appointment-based delivery workflow contributes towards fulfillment accuracy. The warehouse teams can plan and prioritize the delivery accordingly. Therefore, it helps with accurate labelling and higher compliance with the PO specifications. 
• Transparent communication channels: Transparent communication is extremely crucial for businesses today. Proper communication is maintained across all- from retailer docks to stakeholders. Moreover, the communication is done in real-time which also helps in planning movement properly

How Can QuickShift Help?

QuickShift follows a technology-first platform approach for appointment delivery logistics in India. The automated channels ensure proper automation. Some of the key ways through which QuickShift B2B shipping can help is as follows:

1. Smart Slot Booking System

Brands using the integrated dashboards of QuickShift businesses can easily select their available time slots at the retail outlets and distribution centers. Once the timeline is selected, routing is optimised accordingly preventing the risk of delays. This is helpful for receivers as well as dispatchers to ensure everything is working in sync. 

2. Real-time Visibility Dashboard

All the shipments can easily be tracked in real-time. It helps from tracking the time of delivery gate-out to acknowledgement. Using the integrated platform of QuickShift, all brands can easily monitor if the vehicles are running within the timeline. The proactive approach helps to reduce the risk of delays and foster trust through SLA compliance shipping. 

3. Digital Documentation

Electronic Proof of Delivery, digital checklists and automated invoicing is crucial for businesses. QuickShift B2B shipping helps to digitize all the documents which prevent the risk of paperwork errors. Incorrect documentation is one of the leading reasons for PO rejection. Since QuickShift streamlines the digital documentation process, it prevents the risk of any sort of PO rejection.

Conclusion

PO rejections often impact profitability. Through appointment delivery logistics in India, the brands can easily focus on catering to the structured operations approach. All the leading logistics systems in India are aligned with their SLAs because they have structured operations. QuickShift helps businesses integrate appointment-based delivery, which further helps with proper execution, smart scheduling and powering digital transparency. The proactive approach eventually helps to avoid the risk of PO rejections.